Reference

Your Privacy Policy at coloksgp

Opening an account asks for a mobile number, wallet choice and login password, and this Privacy Policy explains how we use those details before you enter Blackjack, Slots…

DANA data useOVO wallet checksGoPay transaction recordsQRIS payment logs
coloksgp Your Privacy Policy at coloksgp
PRIVACY HELP

Contact Paths for Privacy Requests

Privacy requests should reach the team that can verify your account without exposing extra data.

Live chat privacy queue Use the live chat button after login and choose Privacy Request. We check your account ID, last login time and chosen wallet rail before discussing data changes, with agents available 09:00-23:00 WIB.
WhatsApp account check Send us a WhatsApp message from the number linked to your account. We may ask for your latest DANA, OVO, GoPay or QRIS reference so we can confirm ownership before sharing account data.
Email record request For a written privacy request, email us with your username, registered phone number and request type. We reply with the next account step and avoid asking for your password or full wallet balance.
DATA HANDLING

Cookies for Slots and Blackjack Sessions

We keep privacy handling practical and tied to the way you actually use the account. Cookies remember login state, language choice and lobby category, while payment records connect your wallet action to…

Account data collected

We collect the details needed to open and protect your account: phone number, username, password hash, device browser, IP region and wallet rail. We do not ask support agents to collect your password.

Payment record handling

DANA, OVO, GoPay and QRIS actions create references that help us match deposits and withdrawal checks to your account. We store status, time and amount fields for tracing and dispute handling.

Cookie use in the lobby

Cookies help keep you signed in, remember your language choice and show recent categories such as Slots, Bingo or Blackjack. You can clear browser cookies, then log in again with your account details.

Security alerts

If we see access from a new device or unusual region, we may ask for an extra account check. This protects your wallet record and helps prevent another person from changing your data.

Retention and deletion

We keep account and payment records only for operational, security and legal reasons. When you ask for deletion, we review wallet status, open disputes and local law duties before confirming the result.

Correction requests

You can ask us to correct a phone number, email or spelling error by using Account > Security > Privacy Requests. We verify ownership first so another person cannot change your profile.

Privacy Questions Before You Join

Before you open an account, you may want to know exactly what data we collect, how long we keep it and how to reach us. These answers focus on privacy only, including account access, wallet records, cookies and correction rights. If your request involves eligibility, we handle it under local law and only where local law permits.

We collect your mobile number, username, password hash, device browser, IP region and selected wallet rail. If you use DANA, OVO, GoPay or QRIS, we also keep the transaction reference and status.

Wallet references help us match a payment action to the right account, trace delays and answer disputes. We use the reference, time and status fields for account records, not for selling your profile.

Yes. Contact us through live chat, WhatsApp or email and ask for an account data request. We verify your linked phone number and may ask for one recent wallet reference before replying.

Go to Account > Security > Privacy Requests from your mobile browser, then choose correction. We check account ownership first, because a phone number change can affect login access and wallet checks.

Cookies can remember login state, language choice and recent lobby categories such as Blackjack, Slots or Bingo. They help your session work properly, and you can clear them through your browser settings.

We keep records while your account is active and for a reasonable period after, where needed for security, disputes or legal duties. Deletion requests are reviewed against wallet status and local law.

Use live chat from 09:00-23:00 WIB, WhatsApp from your linked number or email with your username and request type. We never ask for your password when handling privacy matters.